SHIPPING INFORMATION
Order Processing
We process orders Monday through Friday, excluding weekends and public holidays.
All orders are processed within 3–5 business days after your order is successfully placed and payment has been confirmed.
Once processing is complete, your order will be shipped using the shipping method selected at checkout.
Estimated Delivery Time = Processing Time + Transit Time
Please note that processing time and shipping time are separate.
Shipping Methods & Estimated Delivery Time
| Shipping Method | Processing Time | Transit Time | Estimated Total Delivery Time | Shipping Fee |
|---|---|---|---|---|
| Standard Shipping | 3–5 business days | 10–15 business days | 13–20 business days | USD $5.99 |
| Express Shipping* | 3–5 business days | 5–8 business days | 8–13 business days | Calculated at checkout |
| VIP Shipping* | 3–5 business days | 3–5 business days | 6–10 business days | Calculated at checkout |
*Express Shipping and VIP Shipping are available only in selected countries and for eligible products.
Delivery times are estimates only and may vary due to carrier operations, customs clearance, weather conditions, peak shopping seasons, or other circumstances beyond our control.
Handmade Products
Some of our products are handcrafted and require additional production time.
For these products, processing may require up to an additional 1–2 weeks before shipment.
Where applicable, the expected processing time will be displayed on the relevant product page.
Shipping Destinations
We currently ship to the following countries and regions:
United States, United Kingdom, Canada, Australia, Austria, France, Germany, Israel, Saudi Arabia, Russia, Ukraine, Hong Kong SAR, South Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Sweden, Spain, Japan, Finland, Ireland, Portugal, and Mexico.
If your country is not listed, please contact us before placing your order.
Shipping Rates
- Standard Shipping: USD $5.99
- Free Standard Shipping on orders over USD $39.99
Please ensure this threshold matches the promotional banner displayed on our website.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, VAT/GST, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, all customs duties, taxes, and import fees are the responsibility of the customer.
These charges are not included in the product price or shipping cost.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking updates may take 24–72 hours to appear after shipment.
Delivery Information
Please ensure that your shipping address, phone number, and email address are accurate and complete before placing your order.
Incorrect or incomplete information may result in shipping delays, additional charges, or failed delivery.
Customs authorities may also require additional documentation or inspections, which may extend delivery times.
Failed Delivery & Returned Packages
If a package is returned due to an incorrect shipping address, refusal of delivery, or failure to collect the parcel, the customer may be responsible for any additional shipping costs incurred for reshipment.
Lost or Delayed Shipments
While we work with reliable shipping partners, delivery delays may occasionally occur due to factors beyond our control.
If your package has not arrived within the estimated delivery window, please contact us and we will gladly assist you in investigating the shipment.
Contact Us
If you have any questions regarding shipping, delivery, or tracking, please contact our customer support team.
Email: info@veraabode.com